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New House Owners' Satisfaction Survey


BRANZ is conducting an ongoing survey of new house owners’ satisfaction with their new home and their builder's performance. Our goal is to measure how well the building industry is performing from the client's point of view

To participate in this survey, you would have been identified as a new homeowner through consent data, and as a result received a postcard with a unique BRANZ Survey ID.

This survey will take you approximately 15 minutes to complete, and taking part is completely voluntary. Any personal information you provide will be kept confidential and secure.

Click here to access the New House Owners' Satisfaction Survey.

Thank you for your time and participation.

Updated: 6 March 2025