SR492 New House Owners’ Satisfaction Survey 2023 (2024)

This report presents the results of the 13th annual New House Owners’ Satisfaction Survey. The survey uses a sample of New Zealand’s housing consents to understand how new house owners rate their builder and how satisfied they are with the builder’s performance.

The 2023 New House Owners’ Satisfaction Survey included some new items regarding the importance of certain house features such as the size and character of the home and having a detached house with a garden/lawn.