SR284 Small firms' work types and resources (2018)

This is the first in a series of reports prepared during research into small building industry firms. It reports on the type of work done by industry firms, who their clients are and where they get advice.

It contains survey results on KPIs used by firms and what cost savings are possible in new housing by improved client briefing, better design and improved firm and project management.

There is also an assessment of the types of work undertaken by small building firms and how these may change in the future. A baseline of firm behaviour is identified to help monitor improvements as a result of the Productivity Partnership work.