Changing behaviour #2: Mapping the consumer landscape (2020)

The interface between designers, builders and their clients (consumers) is a critical one when it comes to building and maintaining better houses - homes that are energy efficient, low-carbon, sustainable, resilient, accessible, warm, dry and healthy. Informed consumers could be key drivers of system change through asking the right questions. This project aims to provide a roadmap for an evidence-based and coordinated approach to consumer education.