Building and construction industry technical helpline - 0800 80 80 85 - is available free to those who work within the New Zealand building and construction industry.

Our consumer helpline - 0900 5 90 90 - calls cost $1.99 per minute, plus GST. Full knowledge of the details of your enquiry may result in you being referred to someone else.

BRANZ Find is a useful digital helpline that links you to resources including study report, online tools, guidelines, Codes of Practice, technical guidance, the Building Code, standards and legislation.

We regret we are unable to respond to technical queries by email. All helpline responses are strictly on a case-by-case basis and are solely based on the information provided. If your question is of a non-technical nature, please complete the contact us form above, and we will endeavour to respond to you within 48 hours. 

Head Office 

Office:                 1222 Moonshine Road, Judgeford, Porirua, 5381, New Zealand
Post:                   Private Bag 50 908, Porirua 5240, New Zealand
Phone:                +64 4 237 1170
Fax:                    +64 4 237 1171
Email:                 branz@branz.co.nz
Publication sales: publicationsales@branz.co.nz

Download a larger BRANZ Ltd head office location map (PDF 490KB) 

Helplines

For the building industry:  0800 80 80 85 press 1
For the BRANZ Bookshop: 0800 80 80 85 press 2
For the public:                 0900 5 90 90 (calls cost $1.99/min + GST)

Appraisal enquiries

Email:                appraisals@branz.co.nz  
Freephone:         0800 080 063 (for appraisal enquiries only) 

Advertising sales

Mobile:              027 4785 254
Email:               graemehughes@branz.co.nz
Office:               Federated Farmers Building, 169 London Street, Hamilton
Post:                 PO Box 347, Hamilton
Phone:              07 839 2602
Fax:                  07 839 3603