CodeMark complaints and appeals

If you want to make a complaint or an appeal, please get in touch with us and let us know how we can help.
Last updated 18 May 2026
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Please complete the form if you would like to:

  • raise a concern about a BRANZ CodeMark‑certified product
  • provide feedback or make a complaint about BRANZ processes or procedures related to CodeMark certification
  • appeal a CodeMark certification decision.