About this programme
Effective insurance claim settlement processes leading to quality housing repairs is crucial for disaster recovery, particularly as extreme weather events become more frequent. The impact of insurance claims settlement and residential repair will evaluate the effectiveness of these processes. By comparing experiences from recent extreme weather events with previous earthquake recovery research, the project will identify key challenges and opportunities for improvement. The project, led by Resilient Organisations, will enhance an insurance settlement and residential recovery framework and create policy briefs for relevant government agencies and building consent authorities. Together, these outputs will support key stakeholders to strengthen settlement and repair processes to improve recovery outcomes.