SR310 Measuring construction industry productivity and performance (2014)

This report is the culmination of a number of projects and additional primary research into the questions of industry and sub-industry level productivity measures and performance measures. It brings together our key findings to provide a summary of the key questions and recommendations for measuring productivity and performance.

Monitoring a firm’s performance is crucial to its success. This study introduces a number of performance measures that focus on financial viability, worker retention, innovation and client satisfaction as a starting point for monitoring firm performance.

More work needs to be done on how to encourage uptake of these measures across firms and the development of more comprehensive tools for improving project management, which builders have specifically identified as an area hindering performance.